Frequently Asked Questions

Everything you need to know about AccuBill. Can't find what you're looking for? Contact us.

About AccuBill

What is AccuBill?+
AccuBill is a cloud-based billing and accounting platform built for Indian businesses. It helps you create GST invoices, manage inventory, track finances, and generate compliance reports — all from your browser. No installation, no accounting degree needed.
Who is AccuBill designed for?+
AccuBill is designed for Indian small businesses including general stores, kirana shops, retail shops, GST-registered firms, composition dealers, freelancers, and service providers. It works equally well for GST-registered and non-GST businesses.
Can I use AccuBill if my shop is NOT GST-registered?+
Absolutely. AccuBill supports both GST and non-GST businesses. If you're not registered under GST, AccuBill issues a simple "Non-GST Invoice" with no GST charged. (A "Bill of Supply" is only for GST-registered sellers: composition dealers, or exempt supplies.) You can track your sales, inventory, and profit without touching any GST settings.
Does AccuBill work on mobile phones?+
Yes. AccuBill is a cloud-native app that works on any device with a browser — including Android phones, iPhones, tablets, laptops, and desktop computers. Your data syncs instantly across all devices. You can also install it as an app on your phone for a native experience.

Billing & Invoicing

Can AccuBill create GST-compliant tax invoices?+
Yes. AccuBill generates fully GST-compliant tax invoices with proper HSN codes, GST rates (CGST, SGST, IGST), invoice numbering, and all mandatory fields required by GST law. It auto-calculates the correct tax split based on your customer's state.
Does AccuBill support barcode scanning?+
Yes. You can use your phone camera or a USB barcode scanner to add products instantly during billing. AccuBill reads standard barcodes and auto-fills the product details, price, and available stock.
Can I set up recurring invoices for regular clients?+
Yes. AccuBill supports recurring invoices. You can set up automatic billing cycles — monthly, quarterly, or custom intervals — for clients with fixed payments. AccuBill generates and sends invoices on schedule without manual effort.
How does the POS (Point of Sale) billing work?+
AccuBill has a fast, full-screen POS mode designed for retail speed. You can search products by name, scan barcodes, or tap a product grid to build orders quickly. It supports cash, UPI, card, and credit payment modes with instant receipt generation.

GST Compliance

Can AccuBill generate GSTR-1 and GSTR-3B reports?+
Yes. AccuBill auto-generates your GSTR-1 (sales return) and GSTR-3B (summary return) reports based on the invoices you've created. You can download the data as JSON files ready for direct upload to the GST portal — no re-entering data manually.
How does AccuBill handle HSN codes?+
AccuBill includes a smart HSN suggestion system. When you add a product, it intelligently suggests the correct HSN code, applicable GST rate, and product category. It follows the latest GST schedule and adapts based on your turnover bracket (4-digit vs 6-digit HSN rules).
Does AccuBill support the Composition Scheme?+
Yes. If you're a composition dealer, AccuBill generates Bills of Supply (instead of tax invoices) and helps you prepare CMP-08 quarterly returns. The system automatically applies composition scheme rules to your billing.
Does AccuBill automatically update when GST rates change?+
AccuBill includes a compliance verification system that checks your product HSN-GST rate mappings against the current GST schedule. If any amendments are detected, you'll be notified with specific recommendations to stay compliant.

Pricing & Account

How much does AccuBill cost?+
AccuBill offers two plans: Monthly at ₹349/month and Yearly at ₹2849/year (32% savings). Both plans include all features — unlimited invoices, POS billing, inventory management, GSTR reports, and everything else. There are no hidden charges or premium tiers.
Is there a free trial?+
Yes. New users get a free trial period to explore all features before committing to a subscription. No credit card is required to start your trial. You can create invoices, manage inventory, and test the full platform.
What payment methods do you accept?+
We accept UPI, credit cards, debit cards, and net banking through our secure payment gateway (PhonePe). All transactions are processed securely with industry-standard encryption.
Can I cancel my subscription?+
Yes. You can cancel anytime. Monthly plans stop at the end of the current billing cycle. Yearly plans are valid until the end of the subscription period. Please refer to our refund policy for details on refund eligibility.

Data & Security

Is my business data secure on AccuBill?+
Yes. AccuBill uses enterprise-grade cloud infrastructure with 256-bit SSL encryption, server-side security rules, and multi-factor authentication support. Your data is stored securely in the cloud and is never accessible to other users. We follow bank-grade security practices.
Can I export my data from AccuBill?+
Yes. You can export your invoices, product lists, customer data, and reports in CSV and PDF formats at any time. Your data belongs to you, and you can take it with you whenever you need.
Does AccuBill work offline?+
AccuBill is primarily a cloud-based app and requires an internet connection for full functionality. However, it includes offline detection and will notify you if connectivity is lost, ensuring you don't lose any work in progress.

Still Have Questions?

Our team is available on WhatsApp for instant support. Or send us a message and we'll get back to you within 24 hours.

    FAQ — AccuBill GST Billing Software | Common Questions Answered